Privacy Policy

Introduction

Thank you for visiting Clean with Mom. We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

If you have any questions about this Privacy Policy, please contact us at cleanwithmom1@gmail.com.

What Information Do We Collect?

We collect personal information that you voluntarily provide when submitting a quote request, booking request, or contacting us through our website.

This information may include:

• First and last name
• Email address
• Phone number
• Type of cleaning service requested
• Number of bedrooms and bathrooms
• Additional details about your property or cleaning requirements

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Website usage data collected through cookies and analytics technologies

Cookies and Tracking Technologies

This section applies only to your use of this website.

We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, measure performance, and better understand how visitors interact with the site.

Analytics and marketing tools may collect information such as your IP address, browser type, device information, pages visited, session duration, referral source, and approximate geographic location. This information is used to improve functionality, enhance the user experience, evaluate performance, and support our marketing activities. It is not used to personally identify visitors.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features or functionality.

For more information about cookies and how to manage them, please refer to your browser's documentation or settings.

How We Use Your Information

We use your personal information only for the purposes described in this Privacy Policy, including to:

• Respond to your quote or booking request
• Communicate with you about your cleaning service
• Schedule and provide our cleaning services
• Improve our website and customer experience
• Comply with applicable legal obligations

Will Your Information Be Shared With Anyone?

We do not sell your personal information.

We may share your information only when necessary:

• With your consent
• To comply with applicable laws or legal proceedings
• To protect our legal rights
• In connection with a business transfer, merger, or sale
• With trusted third-party service providers who help us operate our website, process inquiries, analyze website performance, or provide our services

How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to fulfill your service request and comply with applicable legal obligations. Unless a longer retention period is required by law, customer information is retained for no longer than two (2) years, after which it is securely deleted or anonymized.

How Do We Keep Your Information Safe?

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or electronic storage can be guaranteed to be completely secure.

Do We Collect Information From Minors?

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

If you believe that a minor has submitted personal information through our website, please contact us at cleanwithmom1@gmail.com, and we will promptly remove the information.

Your Privacy Rights

Subject to applicable privacy laws, you may have the right to:

• Access the personal information we hold about you
• Request corrections to your personal information
• Request deletion of your personal information
• Withdraw your consent, where applicable

To exercise any of these rights, please contact us:

Email: cleanwithmom1@gmail.com

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Accessibility

Clean with Mom is committed to making our website accessible to everyone, including people with disabilities. We strive to ensure our content is clear, easy to navigate, and compatible with assistive technologies.

If you experience any difficulty accessing our website or have suggestions for improvement, please contact us:

Email: cleanwithmom1@gmail.com

Phone: (587) 583-3816

We will do our best to assist you and address any accessibility concerns promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. The most current version will always be available on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Clean with Mom

Edmonton, Alberta, Canada

Email: cleanwithmom1@gmail.com

Phone: (587) 583-3816

How to Review, Update, or Delete Your Information

To request access to, correction of, or deletion of your personal information, please contact us at:

Email: cleanwithmom1@gmail.com